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en:users:drivers:ath11k:bugreport [2021/02/26 11:32]
Kalle Valo Clarify text, especially about support requests
en:users:drivers:ath11k:bugreport [2022/04/11 07:53]
Kalle Valo Always open a new bug
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   * Host device information,​ for example if it's a laptop make and model, architecture,​ CPU etc.   * Host device information,​ for example if it's a laptop make and model, architecture,​ CPU etc.
   * BIOS version.   * BIOS version.
 +  * How many times have you seen the bug and how many times did you try to reproduce it? For example, the test failed 3 times out of 5 total times tested.
   * Output from: uname -a   * Output from: uname -a
   * Output from: lspci -mnn   * Output from: lspci -mnn
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   * Output from: dmesg | grep ath11k   * Output from: dmesg | grep ath11k
  
-If you unsure if your bug is same as already reported, it's better to open a new bug. Even if the symptoms are the same (eg. "​kernel freeze"​),​ the actual bugs causing the issue might be very different.+//​Always ​open a new bug//, do not comment to an existing ​bug. Even if the symptoms are the same (eg. "​kernel freeze" or "​firmware crash"), the actual bugs causing the issue might be very different. It's better that the developers do the analysis, and if it's really the same bug the devs will mark it as duplicate. If people report their issues to an existing bug reports, it will become a huge mess for the devs to maintain them.
  
 https://​bugzilla.kernel.org is only for [[https://​www.kernel.org/​|upstream kernel.org releases]]. As distros (Ubuntu, Fedora etc) can modify ath11k on their own, and it's difficult to track what has changed, report bugs seen on distro kernels to the distro bug trackers. ​ https://​bugzilla.kernel.org is only for [[https://​www.kernel.org/​|upstream kernel.org releases]]. As distros (Ubuntu, Fedora etc) can modify ath11k on their own, and it's difficult to track what has changed, report bugs seen on distro kernels to the distro bug trackers. ​
en/users/drivers/ath11k/bugreport.txt ยท Last modified: 2022/04/13 08:12 by Kalle Valo