en:users:drivers:ath11k:bugreport
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en:users:drivers:ath11k:bugreport [2021/02/11 19:10] Kalle Valo Fix unclear sentence |
en:users:drivers:ath11k:bugreport [2021/02/26 11:32] Kalle Valo Clarify text, especially about support requests |
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| * Component: network-wireless | * Component: network-wireless | ||
| * Summary: start with string "ath11k:" | * Summary: start with string "ath11k:" | ||
| + | |||
| + | See also [[https://bugzilla.kernel.org/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=1082403&query_format=advanced&short_desc=ath11k&short_desc_type=allwordssubstr|the list of open ath11k bugs]]. | ||
| To make it easier for the developers to help, include in the bug report at least this information: | To make it easier for the developers to help, include in the bug report at least this information: | ||
| * Exact kernel version. Is it a distro kernel or have you compiled it yourself? Any extra patches? | * Exact kernel version. Is it a distro kernel or have you compiled it yourself? Any extra patches? | ||
| + | * Linux distribution version. | ||
| * Host device information, for example if it's a laptop make and model, architecture, CPU etc. | * Host device information, for example if it's a laptop make and model, architecture, CPU etc. | ||
| * BIOS version. | * BIOS version. | ||
| Line 20: | Line 23: | ||
| * Output from: dmesg | grep ath11k | * Output from: dmesg | grep ath11k | ||
| - | See also [[https://bugzilla.kernel.org/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&list_id=1082403&query_format=advanced&short_desc=ath11k&short_desc_type=allwordssubstr|the list of open ath11k bugs]]. | + | If you unsure if your bug is same as already reported, it's better to open a new bug. Even if the symptoms are the same (eg. "kernel freeze"), the actual bugs causing the issue might be very different. |
| + | |||
| + | https://bugzilla.kernel.org is only for [[https://www.kernel.org/|upstream kernel.org releases]]. As distros (Ubuntu, Fedora etc) can modify ath11k on their own, and it's difficult to track what has changed, report bugs seen on distro kernels to the distro bug trackers. | ||
| - | Bugzilla is not actively followed by all developers, so it's a good idea to also send a short mail to [[en/users/Drivers/ath11k/mailinglist|the mailing list]]. Usually a post to the mailing list gathers more attention. Also questions should be sent to the mailing list. | + | Bugzilla is not a support forum, it is a tool to collect and track actual bugs. All questions, comments and support requests should be sent to [[en/users/Drivers/ath11k/mailinglist|the mailing list]]. |
| Patches are not submitted via bugzilla, see [[en/users/Drivers/ath11k/submittingpatches|Submitting patches]]. | Patches are not submitted via bugzilla, see [[en/users/Drivers/ath11k/submittingpatches|Submitting patches]]. | ||
en/users/drivers/ath11k/bugreport.txt · Last modified: 2022/04/13 08:12 by Kalle Valo
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